EU data residency
Core customer databases, ledger assets, and parsing pipelines run exclusively in AWS Region eu-west-3 (Paris, France).
PropertyOne (Novola SAS) · Last Updated: February 22, 2026
PropertyOne runs the financial operations of entire property portfolios, so the data it holds is sensitive by nature. This page summarizes how we protect it: where it lives, how it is encrypted, how access is controlled, and how we respond when something goes wrong.
Core customer databases, ledger assets, and parsing pipelines run exclusively in AWS Region eu-west-3 (Paris, France).
Data is encrypted at rest with AES-256 and in transit with TLS 1.3, meeting European technical requirements.
Each customer's data is segregated by workspace with attribute-based tenancy, so environments stay separate.
Cryptographic logs record interactions, edits, and matching confirmations, so reporting stays defensible.
No tracking, marketing, or behavioural cookies. Local storage is limited to active session authentication tokens.
We operate as a European entity under the GDPR, with a designated Data Protection Officer and a signed DPA available.
PropertyOne is hosted on Amazon Web Services in eu-west-3 (Paris). Our sovereignty commitment applies to core storage and processing; the limited data shared with subprocessors outside the EU/EEA is covered by the safeguards described in our Privacy Policy.
Access to customer data is restricted and role-based. Administrators control who in their organisation can reach a workspace and what they can do, and every action is captured in the audit trail.
In the event of a personal data breach affecting customer data, we notify affected workspace administrators without undue delay, and in any event within 72 hours of becoming aware where feasible, with the information they need to meet their own obligations as data controller.
For prospects and customers evaluating PropertyOne, the following documents describe how we handle data and what we commit to contractually:
If you believe you have found a security vulnerability in PropertyOne, please report it to security@ppty.one. We investigate all legitimate reports and appreciate responsible disclosure. For data protection questions, contact our Data Protection Officer at dpo@ppty.one.